Please Read below Regarding Facebook Game Changes
Facebook is in the process of doing a complete overhaul of its format. This will greatly impact ALL Facebook apps, especially the games. The developers will have to rewrite a lot of their game code to comply with the new guideline requirements. The date for this change is April 30, 2015.
Many games are already affected and some developers, such as Zynga, have started closing down games, as they do not have the resources to comply with the new Facebook gaming platform on all of their games they have available through Facebook.
The good news is, King has been preparing for this change for months and the change to the new platform should go well.
As a player, you will probably experience disruption in your games until April 30, 2015. You may notice new features becoming available and present features disappearing. PLEASE BE PATIENT. Some games do not have the bandwidth on its server to keep the game active in the process of recoding, which is why you may see “Under Maintenance” notices from some of them. Other developers will be restricting their public bandwidth so they can do their uploads and strive to keep their game active during the process, albeit with slower responses, features temporarily inoperative, freezing, and other symptoms as a result. Make a note of the changes or difficulties you are having. If your game does not clear up within a few days after April 30, 2015, please post a message in your group, and King will be contacted for a response. Please be as detailed as possible: a screenshot is good, a video of the problem is best.
All games use your Facebook ID to identify you. As of April 30, 2015, each player using a game/app MUST be assigned a unique ID for EACH game/app they play. Some developers have been proactive and have already issued individual ID’s, but many have not. Individual ID’s is just one of the changes coming and it is believed that DELETING and REINSTALLING your game WILL PROBABLY erase all of your progress in your game and put you back to Level 1.
We have to be patient that King, and other Facebook games, will be up to par and functioning as soon as the developers can bring it back with whatever resources they have.
REMEMBER, UNTIL FURTHER NOTICE DO NOT DELETE AND REINSTALL YOUR GAME! IT MAY ERASE YOUR PROGRESS IN THE GAME!