Known issues and FIXES for them

loadingIf you can’t see the daily balloon in BWS, the  levels will not load. FIX IT by loading the game again before you even try to enter the level, that way you will not loose a life and potions.

Missing notifications in the game don’t seem to have any working fix. Keeping other programs at a minimum might help slightly.

Most issues are easily solved by refreshing the game, so just hit the function key F5 to refresh any time you encounter a problem.

click HERE to get the iPhone/iPad fixes.

ISSUE: I get only a orange screen when I try to load a King game:

FIX (works only if the problem is local, try several times, please): Try to clear out cache AND cookies, this logs you out. Then login again.

ISSUE: Friends missing from the map

FIX: Clear your cache and restart your browser.

ISSUE: My game is not fully shown, scores are missing at the right bottom.
FIX: you have minimized your app by mistake. Go to https://apps.facebook.com/bubblewitch/ and click on a white part of the page, then hit the CTRL key and the zero(0) key at the same time to get the normal size.

ISSUE: My coins aren’t adding up
FIX: Sometimes they add up with no messages shown, do the general troubleshooting

ISSUE: I get 3 stars and the ceiling drop, but I o not move forward to next level.
FIX: Go through the tips below over and over, play again until you’ll manage to get a new Star and the next level to show up.

ISSUE: Game loads, but you can’t open up a level.

1st FIX: Open up the game in full screen and try to play. You open up the game in full screen by clicking on the left upper icon.
2nd FIX: Clear out your browser cache

General troubleshooting for Flash Games at Facebook (including Bubble Witch Saga)

  1. Logout in login again to Facebook (fixes the problem if it is FB server issues and you land on another server.)
  2. Clear out your cache, you find a guide for the most common browsers here: http://bubble-witch-saga.se/how-solve-loading-issues/
  3. Update your flash to the most recent one http://get.adobe.com/se/flashplayer/?no_redirect
  4. Try another browser, download Google Chrome at https://www.google.com/chrome or Mozilla Firefox at http://www.mozilla.org/en-US/firefox/new/
  5. Remove your game and reinstall it. To remove the game go to https://www.facebook.com/settings/?tab=privacy Choose “Edit Settings” for Apps and Websites and then once again “Edit settings” for the game and remove all of the games permissions. To reinstall go to https://apps.facebook.com/bubblewitch/ and accept the terms for the app.
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About the Blogging Witch

– The Founder of Blogging Witches Network!
“I started late 2011 when the awesome Bubble Witch Saga became my first true love at FB.”
Pet Rescue Saga is my current favorite.
I have a strong feeling that Odus the owl from the Candy Crush Saga DREAMLANDS will end up at my dinner table soon as the eatable drunk devil he is!


265 thoughts on “Known issues and FIXES for them

  1. PLAYING PET RESCUE ON KINDLE FIRE AND ANDROID PHONE. TRYING TO ENTER LEVEL 433. MESSAGE APPEARS ACROSS MIDDLE OF SCREEN (MISSING PARAMS)_(MISSING PARAMS). GAME WILL AUTOMATICALLY EXIT AND RETURN HOME. TRIED TURNING OFF DEVICES AND BACK ON. EVEN REMOVED APP AND ADDED AGAIN. SAME… NO UPDATES AVAILABLE. CAN YOU ADVISE PLEAES?

  2. I am on level 977 on pet rescue saga,,,but when I finish a level to move on I can’t see my map it’s foggy,,,, ??

  3. I and my wife both play bubble witch saga 2 game. Recently there was an event on the game and we both got Magic School on the game. It was a great help for me to finish new levels. Meanwhile my wife left a trip abroad for a week’s time and on her return the magic school thing wasnt working on her mobile phone.

    In order to explain to her whats magic school is about I tried to look online and I found king.com website and for the first time I logged on the website and also played a game.

    All my friends list and messages are being listed online on the website since then and whatever levels I have finished since then on my mobile are not being saved as the game ( Bubble witch saga 2) isnt logging online from my mobile which is not helping me to buy any gold bars or do any other activity.

    I always play the game from my mobile phone and I would prefer playing on my mobile. I always have WI-FI which helps my mobile phone to be online. Please help me with regards to getting my friends list back on my mobile phone and also with regards to the game logging onto the king’s website from the mobile device itself like before.

    Logging onto facebook from the game doesnt helps at all and I have already tried it.

  4. I well over 50 lives(everytime I go to re-up on lives it still said 50), help outs as of yesterday. I get on to play today and I have only one. I would like to have all those back!! Thank You

  5. I have all of my volumes muted on my new Moto G4+, but the volume plays on the highest setting when I open the app. I tried uninstalling and reinstalling, but same. Ideas?

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