Common fixes for loading and network errors in Bubble Witch Saga, Candy Crush Saga and other popular King games. (PC/Mac)
Make sure that you have the latest version of your browser. Make sure that you use a resent version of flash, todays version can be checked at Adobe.
Removing the game and installing it again is sometimes the key. You will not lose any progress by removing your King app at Facebook and reinstalling it.
You should also try emptying the cache and delete cookies: Always hit CTRL and the function key F5 at the game page after clearing out your browser. That will reload the page better than just reopening your browser. You do not need to restart your computer after clearing out your browser though.
Try to log into the game on another computer. If it works there you know that it is your computer that is having the issues, not the account.
If you haven’t turned off your computer in a while, just turning it off and on again sometimes fix your problems.
Clear out your cache and cookies! (this will log you out from Facebook)
Internet Explorer (click here for Microsoft’s explanation for IE9)
Click the Safety button (Click for Pics for location of Safety Button, opens in new window), and then click Delete Browsing History.
If you do not want to delete the cookies and files associated with websites in your Favorites list, select the Preserve Favorites website data check box. If you have game in your favourites, this should NOT be checked.
Select the check box next to Temporary Internet files and Cookies.
Firefox (<– click for Firefox support article)
Hold down the three keys <Ctrl> + <Shift> + <Del>
Select the check box next to Cache and Cookies.
Google Chrome (<– click for Google’s Help Page)
- Click the wrench icon on the browser toolbar. (Upper right)
- Select Tools.
- Select Clear browsing data.
- In the dialog that appears, select the checkboxes for the types of information that you want to remove.
- Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
- Click Clear browsing data.
- Install a new browser.
Linux-users can if in a hurry just delete the hidden config-directory for your browser and restart the browser. But you loose every other personal data too then. better rename the old one as backup.
Linux users can use Chromium variant of Chrome from source packages simply by pasting this into the terminal:
sudo apt-get update
sudo apt-get install chromium-browser
[ update FOR EXPERIENCED USERS ONLY]
AVG PCTuneUP is a great tool to get faster and in all ways better performance, it comes shipped with it’s own uninstaller, so it easy to get rid of, if you just get the free trial and don’t like it. Download it from AVG’s website. Any other site to download it should be considered unsafe.
**If none of the above help**
There is one final thing you can try:
Go to your control panel on your computer and find your list of programs. Uninstall your Adobe Flash Player. Clean your cache and then reboot your computer. Now enter the game and on lower left corner click on “Upgrade Flash Player”. Then reinstall Adobe Flash Player. If you are unable to open game then go here to install: http://get.adobe.com/se/flashplayer/?no_redirect