Source: “Luna Bubblewitch” / King.Com
If you play on a Mobile device, you need to reconnect with Facebook once a day, that usually fix any problems with coins or lives! :D
ISSUE: “This is a fix that works for players that tap on the “Connect” button and nothing happens. If the “Connect” button does not seem to work at all, there is a quick fix for this, iOS6.
- Go to your device’s Settings menu.
- Scroll down and tap on Facebook.
- Here you will have a Bubble Witch Saga Setting. Please disable > re-enable this setting than check if the issue you are experiencing still occurs.
ISSUE: The game crashes when I enter a level. What should I do?
FIX: A game crash is usually caused by memory issues on your device. The best way to fix these issues are to restart your whole Apple device, which clears the memory. Try holding down the top button on your iPhone or iPad to turn it off, and then try Bubble Witch Saga again. If this doesn’t help, uninstall Bubble Witch Saga and reinstall the game again.
ISSUE: I have Facebook connected, but I don’t get any Facebook messages / help from friends on mobile.
FIX: Sometimes you need to reconnect to Facebook again to get your Facebook messages. You can do this in the main menu by tapping the F-Connect icon.
ISSUE: I purchased something, but didn’t get it.
FIX: Sometimes, mobile phones have very weak internet connections. After completing a purchase, the Apple iTunes store needs to send back an “PURCHASE OK” message to Bubble Witch Saga to confirm that the payment went through. If you lose internet connection when this message is sent, it may not arrive correctly. If this happens, please contact the support at firstname.lastname@example.org
ISSUE: I finished level 165 and can’t move on.
FIX: Patience. There are currently 165 levels in Bubble Witch Saga on mobile. King.Com tries to make an update to the game every 3 weeks. Most of these updates will also include new levels, among other fun things!
ISSUE: I can’t find Eternal Isles, where are they?
FIX: The Eternal Isles have not yet been invented in the mobile version. The development team and the cats(!) are working very hard right now to make them available, and hope that EI will be in your mobile phone before the end of September!
Apple: iOS version 4.3.5 or later on the following models:
- iPhone 3GS, 4, 4GS + any later models (the game may work on iPhone 3G as well, but can have performance issues)
- iPad 1, 2 and New iPad
- iPod Touch: 2nd generation and onwards
Bubble Witch Saga do NOT support jailbroken iPhones, iPads or iPods.